MB
Minnette B

1 reviews | Active since Oct 2009

04 Jun 2016, 04:36

Bad Service!!!

<p>I've reported bad service from Moblie Talk on 31 May 2016. I've signed up for a 20 GB contract with Mobile talk on 18 March 2016. They've convinced me to cancel my Telkom ADSL and replace the service with an LTE from Mobile Talk. They've never given me the service for 20 GB but only signed me up for an 10 GB contract. I haven't received a contract with the LTE nor are they sending me an invoice on a montly basis. I've raised complaint with Mobile Talk and Telkom-Centurion Mall on Thursday 26 May 2016 without any success. My bank account was debited on 31 May 2016 with exactly the same amount as the previous months which means that I'm still on 10GB and not on 20GB as the contract was sold to me. Two phone calls from them that they are working on it. Up until today. Not yet solved. I'm Really dissapointed. Will never recommend Mobile Talk to anyone!!!!!!!!!!!</p>

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Replies (2)
Mobile Talk
Mobile Talk's reply04 Jun 2016, 04:51
Official

Good day

You will be contacted shortly

Mobile Talk

Mobile Talk
Mobile Talk's reply14 Jul 2016, 11:35
Official

Good day

Kindly be advised your deal has been cancelled off and collected as requested.

Hope all is in order.

Thanks

Mobile Talk