Arrogant Telkom (mobile)!

Arrogant Telkom!

So, my Telkom Mobile contract came to an end on January 2021. It automatically went over to a month to month contract, from 1 February 2021. I immediately noticed, that I didn't receive any mobile minutes and cancelled it in person @ Telkom Shop, Centurion Mall, Centurion. I was informed that I would continue as a prepaid customer beginning of March. I tried to do it over the phone, but NOBODY could assist me! So, do you think that my effort of trying to phone them, standing in a queue in the Telkom Shop was worth the time and effort? NO! No, the contract just continued from March and the debit order went off. So, I stop and revered the payment immediately at ABSA. (because as a decent person I didn't want to gain from the confusion). So, to my shock.. midway through the month.. TELKOM reinitiated my debit order, without informing me. ARROGANT! Insult to injury: Received a sms today, that they want to blacklist me. Account number: ***