Appalling Telkom

The level of service at the telkom is appalling. I have been sent a router and sim card 2 weeks ago but they are not activating the sim. It took Telkom 2 weeks to deliver the router now another 2 weeks just to activate the sim. My business is bleeding because of their disgusting service. Telkom needs some serious competitors so that they start respecting their clients. We are treated with so much disregard.