TW
Tim W

1 reviews | Active since Aug 2015

20 Aug 2015, 11:43

A supplier who does not want to sell more product

I signed up for a 3 year data contract with a 10GB cap. After running out of data 3 months in a row, I contacted Mobile Talk to upgrade my contract to an uncapped contract, only to be told that the maximum I could increase my data contract to was 15GB. I cannot understand how a supplier cannot want to sell more of it's product to its customers. They were unwilling to try and assist in this regard.<br> <br> I will never support such a business again and as soon as my contract expires I will be cancelling it and switching to a supplier who wants as much of my business as I need.

0
Replies (2)
Mobile Talk
Mobile Talk's reply25 Aug 2015, 11:29
Official
Hello TimWaterson,


We do apologize for the inconvenience caused to you please be advised that you will be contacted shortly.

Kind Regards,
Mobile Talk Team
TW
Tim W's update17 Aug 2016, 09:42
Reviewer Update

11 months on and STILL waiting for the contact call! Customer Service????