WORST SERVICE - TCF NOT APP****

Its a nightmare to deal with MOBICRED - they cant even send you a mere paid up letter when you need one/ close off the account - they send you from pillar to post and tell you have defaulted on payments before and your account was handed over to ITC only after you have settled their account and they have given you the latest statement that proves same - I have emailed them time without number with no response and it takes forever to get through to the call centre and when I finally did a consultant by the name of LYLE tells me I should contact ITC even though the account shows no amount owing on their side after all the payments I made to close of the account