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Sipho N
1 reviews | Active since Aug 2019
01 Jun 2023, 10:19
Worst Service ever!!!
Lelona gave me the worst service. She doesn’t know the company’s T’s and C’s and she kept on wanting to close the chat while I was still chatting with her… I asked her to send me a link or an email with T’c and C’s so that we could discuss one part together on the chat, She wanted to run away by saying she’ll email them, even when I said she can share a link on the chat she still didn’t. She’s portraying a bad image for your company. I’m rating her 0.
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Mobicred's replyOfficial
01 Jun 2023, 11:07Hi Sipho,
We regret to learn of your dissatisfaction with the mobicred customer service. We sincerely apologize for any inconvenience caused.
Our dedicated team is eager to help and resolve any issues you may be experiencing. We have tried making contact with you unfortunately we were unable to get through.
Thank you for bringing this matter to our attention, and we look forward to assisting you promptly.
Kind regards,
Mobicred
We regret to learn of your dissatisfaction with the mobicred customer service. We sincerely apologize for any inconvenience caused.
Our dedicated team is eager to help and resolve any issues you may be experiencing. We have tried making contact with you unfortunately we were unable to get through.
Thank you for bringing this matter to our attention, and we look forward to assisting you promptly.
Kind regards,
Mobicred
Mobicred's reply01 Jun 2023, 11:07
Official
Hi Sipho,
We regret to learn of your dissatisfaction with the mobicred customer service. We sincerely apologize for any inconvenience caused.
Our dedicated team is eager to help and resolve any issues you may be experiencing. We have tried making contact with you unfortunately we were unable to get through.
Thank you for bringing this matter to our attention, and we look forward to assisting you promptly.
Kind regards,
Mobicred
We regret to learn of your dissatisfaction with the mobicred customer service. We sincerely apologize for any inconvenience caused.
Our dedicated team is eager to help and resolve any issues you may be experiencing. We have tried making contact with you unfortunately we were unable to get through.
Thank you for bringing this matter to our attention, and we look forward to assisting you promptly.
Kind regards,
Mobicred