Worst Customer Service / Process / Product EVER

Pretty much the same issues experienced with the users who've reviewed them before. Communication is shocking and their staff have no idea what's going on. How can you trust them with credit or payments when their service and platform are so shocking. Guaranteed they're going to apply the same mismanagement to the rest of the process.

I messaged their Facebook page to complain about sending requested documents multiple times with no reply or change in status, they come back and question why I've sent two sets of bank statements - because you asked me to! Sent them a screenshot of the email in question. Why ask me to send them two in the first place? You asked for personal and business.

I then receive a phone call from a representative who was down right snotty and rude about the whole thing, trying to explain why you can't apply with two bank statements AGAIN. Yes I get it I got it the first time. I told them to cancel it because it's not worth this ******* and attitude for doing what they requested. They said no let's try resolve we'll have it sorted by this afternoon. Guess what? I got an email today asking for my bank statements.

I will not send it, and told them to cancel it for the last time and bought the item in CASH. Brands associating themselves with Mobicred should seriously reconsider, this was one of the worst customer service experiences I've ever had.