FC
Francois C

1 reviews | Active since Jul 2021

12 Sept 2023, 15:20

Worst account department

Worst service and customer service you can get in terms of sorting out an account.

My account has been paid and settled in 2021 already, more than 2 years that they have not updated this information with the credit bureaus. Struggling for 3 years now to get this sorted out and cleared but without any success...

0
Replies (1)
Mobicred
Mobicred's reply14 Sept 2023, 10:42
Official
 
Hi  Francois,
 
We strive to provide timely and helpful responses to all our valued customers.

Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
 
Once again, we apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.

Kind regards, 

Mobicred