TS
Tarin S
1 reviews | Active since Mar 2019
30 Dec 2021, 08:38
With the exception o...
With the exception of a bit of a mess through my original application process I found that the assistance I received when I put in a query via the WhatsApp line from Khaneez was over and above exceptional.
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Replies (2)
Mobicred's replyOfficial
30 Dec 2021, 10:09Hi Tarin
Thank you so much for your feedback, we really do appreciate it. We do aim to provide top service at mobicred.
Happy to hear that you received great service.
Regards,
Mobicred
Thank you so much for your feedback, we really do appreciate it. We do aim to provide top service at mobicred.
Happy to hear that you received great service.
Regards,
Mobicred
Best regards,
Mobicred's reply30 Dec 2021, 10:09
Official
Hi Tarin
Thank you so much for your feedback, we really do appreciate it. We do aim to provide top service at mobicred.
Happy to hear that you received great service.
Regards,
Mobicred
Thank you so much for your feedback, we really do appreciate it. We do aim to provide top service at mobicred.
Happy to hear that you received great service.
Regards,
Mobicred
Best regards,
TS
Tarin S's updateReviewer Update
10 Jan 2022, 11:58As much as I appreciate the great customer service from Khaneez, over all I have to admit that I am pretty disappointed with the overall service. I have been waiting for my application to be reset since the 4th of December 2021 (this was the last communication I received) after submitting all my documents. It is now the 10th of January 2022 and I have again been in contact with Khaneez who has escalated the reset however the application has expired so I will need to redo the entire process. It is ridiculous that this has taken over a month and I am still waiting for an email to reapply.
TS
Tarin S's update10 Jan 2022, 11:58
Reviewer Update
As much as I appreciate the great customer service from Khaneez, over all I have to admit that I am pretty disappointed with the overall service. I have been waiting for my application to be reset since the 4th of December 2021 (this was the last communication I received) after submitting all my documents. It is now the 10th of January 2022 and I have again been in contact with Khaneez who has escalated the reset however the application has expired so I will need to redo the entire process. It is ridiculous that this has taken over a month and I am still waiting for an email to reapply.