What's going on with the service at Mobicred?!

I've wasted the last week + trying to reactivate my account, and thereafter try use Mobicred to pay for an order on Takealot to NO AVAIL!

Your email channel - slow, unresponsive. WhatsApp channel - inconsistent, takes forever to respond, or closes the chat without responding Call center - friendly staff, but never follow through with requests.

All I've needed in the last few days is to receive an OTP to make payment - NOTHING.

Request to have OTPs sent via email instead - STILL WAITING the agent to get back to me.

This is shocking, Mobicred! After seeing other reviews on this platform, it's clear to me that you guys are running a dog show there!