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XT
X T

1 reviews | Active since Feb 2021

11 Feb 2023, 11:03

Very slow system

The system is very slow and inefficient. The online payment takes forever to be cleared on the other side(the seller) . It's the second month now trying to clear the funds I made via eft but no luck. Their customer care contacts are slowly becoming useless.

0
Replies (4)
Mobicred
Mobicred's reply13 Feb 2023, 11:44
Official
Hi X Tofile

Thank you for your review.

We do appreciate you taking our call and as advised your enquiry has been resolved. Mr Tofile, please contact our customer service agents at anytime if you need further assistance. We are here to assist you.

Regards
Mobicred

Best regards,

XT
X T's update16 Mar 2023, 11:45
Reviewer Update
Nothing has been resolved from my side.
Mobicred
Mobicred's reply16 Mar 2023, 11:53
Official
Dear  X Tofile,

Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.

Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.

Kind regards, 

Mobicred. 

Best regards,

Mobicred
Mobicred's reply17 Mar 2023, 08:06
Official
Dear  X Tofile,


One of our agents has tried to contact you to address your concerns and provide you with the feedback you need. We were unable to get a hold of you. Please provide us with a contactable number and a convenient time to make contact with you.

 
Kind regards, 

Mobicred. 

Best regards,