FR
Frans R
1 reviews | Active since Jul 2011
03 Aug 2025, 20:55
Verification not the first time
Tried to purchase but Declined: Account Verification incomplete. Please contact Mobicred for further information. For the second time
Helpful (0)
Replies (8)0
Replies (8)
Mobicred's replyOfficial
05 Aug 2025, 07:30Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply05 Aug 2025, 07:30
Official
Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
FR
Frans R's updateReviewer Update
05 Aug 2025, 07:40Why only now ? Its been a day before there is any reply
FR
Frans R's update05 Aug 2025, 07:40
Reviewer Update
Why only now ? Its been a day before there is any reply
FR
Frans R's updateReviewer Update
05 Aug 2025, 07:41Please email me as i'm not reachable by phone
FR
Frans R's update05 Aug 2025, 07:41
Reviewer Update
Please email me as i'm not reachable by phone
Mobicred's replyOfficial
05 Aug 2025, 07:43Thank you for advising, we will advise our customer service agents to contact and assist via email
Mobicred's reply05 Aug 2025, 07:43
Official
Thank you for advising, we will advise our customer service agents to contact and assist via email
FR
Frans R's updateReviewer Update
06 Aug 2025, 10:18An amount was paid as requested
FR
Frans R's update06 Aug 2025, 10:18
Reviewer Update
An amount was paid as requested
Mobicred's replyOfficial
06 Aug 2025, 10:34Thank you so much Frans Roodt, we would have this payment updated accordingly
Mobicred's reply06 Aug 2025, 10:34
Official
Thank you so much Frans Roodt, we would have this payment updated accordingly
FR
Frans R's updateReviewer Update
06 Aug 2025, 14:32Despite attempts to make an arrangement informing Mobicred they can do a double deduction which they can't. I'll pay a double amount At The End Of The Month when i receive My Salary this is not good enough i must get someone to asis there is no one to assist i'll pay the amount instead i'm being called telling me my account is in arrears i must make arrangements then i receive a third sms by this time i know about the arrears. I informed Mobicred about the arrangement but not good enough i must pay before the 15th then the account will stay in arrears untill i get paid
FR
Frans R's update06 Aug 2025, 14:32
Reviewer Update
Despite attempts to make an arrangement informing Mobicred they can do a double deduction which they can't. I'll pay a double amount At The End Of The Month when i receive My Salary this is not good enough i must get someone to asis there is no one to assist i'll pay the amount instead i'm being called telling me my account is in arrears i must make arrangements then i receive a third sms by this time i know about the arrears. I informed Mobicred about the arrangement but not good enough i must pay before the 15th then the account will stay in arrears untill i get paid
FR
Frans R's updateReviewer Update
06 Aug 2025, 14:33I was told to pay an amount this morning which i did i was phoned a third time telling me to pay
FR
Frans R's update06 Aug 2025, 14:33
Reviewer Update
I was told to pay an amount this morning which i did i was phoned a third time telling me to pay