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Sipho N

1 reviews | Active since Aug 2019

20 Jun 2023, 11:29

Verification incomplete & No response on WhatsApp

The chat support is the worst. This is my 2nd time attempting to communicate with them via WhatsApp, the first time I got texted in the morning and got a response the following day, this time I’ve been waiting for a response for 2 hours, no one is saying anything. I’m trying to make a purchase and it says “Verification incomplete”

0
Replies (1)
Mobicred
Mobicred's reply20 Jun 2023, 11:58
Official
Hi Sipho N,

Apologies for the delay in response. Please note that we have made attempts to contact you, but unfortunately, we have not received a response. 

We would like to inform you that your account is active, and we kindly request you try your purchase again.

Kind regards, 

Mobicred