DN
Dale N
1 reviews | Active since Jun 2023
20 Jun 2023, 17:22
USELESSS PEOPLE!!!!!!
The disgusting service I received today from Mobicred is beyond useless!! I sent a whatsapp at 09.21 and Joseph responds at 16.56 just to close the call without helping whatsoever. USELESS!!!!!!!!!!!!!!!!
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Replies (1)
Mobicred's replyOfficial
21 Jun 2023, 08:48Hi Dale N,
We sincerely apologize for the inconvenience and frustration you experienced while interacting with our customer service team. We understand your disappointment with the delayed response and lack of assistance provided. This is certainly not the level of service we strive to deliver.
Please understand that we have been experiencing a high surge in customer inquiries, resulting in longer wait times than usual.
We genuinely value your feedback and take your concerns seriously.
We will arrange for an agent to contact you promptly to provide the assistance you require.
If you have any further concerns or questions, please do not hesitate to reach out to us. We are here to assist you and restore your faith in our services.
Kind regards,
Mobicred
We sincerely apologize for the inconvenience and frustration you experienced while interacting with our customer service team. We understand your disappointment with the delayed response and lack of assistance provided. This is certainly not the level of service we strive to deliver.
Please understand that we have been experiencing a high surge in customer inquiries, resulting in longer wait times than usual.
We genuinely value your feedback and take your concerns seriously.
We will arrange for an agent to contact you promptly to provide the assistance you require.
If you have any further concerns or questions, please do not hesitate to reach out to us. We are here to assist you and restore your faith in our services.
Kind regards,
Mobicred
Best regards,
Mobicred's reply21 Jun 2023, 08:48
Official
Hi Dale N,
We sincerely apologize for the inconvenience and frustration you experienced while interacting with our customer service team. We understand your disappointment with the delayed response and lack of assistance provided. This is certainly not the level of service we strive to deliver.
Please understand that we have been experiencing a high surge in customer inquiries, resulting in longer wait times than usual.
We genuinely value your feedback and take your concerns seriously.
We will arrange for an agent to contact you promptly to provide the assistance you require.
If you have any further concerns or questions, please do not hesitate to reach out to us. We are here to assist you and restore your faith in our services.
Kind regards,
Mobicred
We sincerely apologize for the inconvenience and frustration you experienced while interacting with our customer service team. We understand your disappointment with the delayed response and lack of assistance provided. This is certainly not the level of service we strive to deliver.
Please understand that we have been experiencing a high surge in customer inquiries, resulting in longer wait times than usual.
We genuinely value your feedback and take your concerns seriously.
We will arrange for an agent to contact you promptly to provide the assistance you require.
If you have any further concerns or questions, please do not hesitate to reach out to us. We are here to assist you and restore your faith in our services.
Kind regards,
Mobicred
Best regards,