GB
Graeme B

1 reviews | Active since Nov 2014

29 Sept 2021, 10:55

Useless Service and False Promises!!

Terrible service has been 2 weeks since my initial request for an account reset - and after all the false promises nothing has even been done! And the best the phone operators can tell me is I have followed up on the request…

What an utterly useless company that clearly has no need for new customers.

If anyone can recommend a competitor please do so!!!

0
Replies (2)
Mobicred
Mobicred's reply29 Sept 2021, 15:58
Official
Hi Graeme

Thank you for the review. This has been urgently escalated to the relevant department and we will provide feedback as soon as possible.

We do apologise for the delay and inconvenience caused.

Regards,
Mobicred
GB
Graeme B's update01 Oct 2021, 11:20
Reviewer Update
STAY AWAY AT ALL COSTS!

Wow… shocker… another piece of your BS and lies.

Everything you have mentioned above in reply to my complaint has not beed done.
To add insult to injury you have not even had the courtesy to email me or give me call. No communication on the matter was so ever.

What a pathetic company full of incompetence.