Useless credit provider

Just because they declined me in 2017, 5 years later they still refuse to offer me any credit. All of my details have changed and the income has certainly increased. This is a useless credit provider and I wish them nothing but bad luck. How does your system not have a thing that removes or forgets previous applications 5 years ago? I was told when I contacted them that I should try again after 6 months. Uhmmm it's been over 60 months now. ****** useless bunch of credit ****s