lM
lesego M
1 reviews | Active since Jan 2016
07 Jul 2023, 07:59
Update on credit bureaus
I settled my account in April this year, and received paid up letter upon request. My issue is that my credit profile is still reflecting a balance outstanding from December last year. Please can you rectify this, you should understand the negative impact incorrect information has on ones affordability since lenders do rely on the info you provide across all credit bureaus.
Helpful (0)
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Replies (2)
Mobicred's replyOfficial
07 Jul 2023, 08:28Hi lesego M,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply07 Jul 2023, 08:28
Official
Hi lesego M,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
lM
lesego M's updateReviewer Update
21 Jul 2023, 12:07There’s been no attempt to contact me per response above, my credit profile still remains with incorrect information supp**** by mobicred. Basically no effort from them to resolve this issue.
lM
lesego M's update21 Jul 2023, 12:07
Reviewer Update
There’s been no attempt to contact me per response above, my credit profile still remains with incorrect information supp**** by mobicred. Basically no effort from them to resolve this issue.