TD
Terence D
1 reviews | Active since Mar 2015
08 May 2025, 17:59
Update of Banking Details
I sent my new Banking Details on Tuesday to be updated, today is Thursday more than 48 hours later and still not updated. I wanted to buy something that is on 1ay special and could not buy it. For me this is really poor customer service for ta***ing so long to update Banking Details
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Replies (2)TD
Terence D's updateReviewer Update
08 May 2025, 18:09I see even a post from John, that after he accepted his mandated he was unable to purchase, hope this does not happen to me, if it does, I wall contact the Banking Ombudsman
TD
Terence D's update08 May 2025, 18:09
Reviewer Update
I see even a post from John, that after he accepted his mandated he was unable to purchase, hope this does not happen to me, if it does, I wall contact the Banking Ombudsman
Mobicred's replyOfficial
09 May 2025, 09:19Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our support specialists will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Please be assured that your query is important to us, and we have taken steps to ensure that one of our support specialists will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply09 May 2025, 09:19
Official
Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our support specialists will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Please be assured that your query is important to us, and we have taken steps to ensure that one of our support specialists will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred