MN
Mandilakhe N
1 reviews | Active since Apr 2019
03 Apr 2024, 20:42
Unresolved complaint for nearly 8 months, Mr D purchase error with deducted payment.
Unresolved complaint for nearly 8 months. My first purchase from Mr D App had an error twice whereby I purchased and payment was processed but the actual order wasn't processed. I reported this immediately, Mobicred says it's Mr D, Mr D says it's Mobicred. All this back and forth while there was proof that the order wasn't processed at all. Hence, I paid for nothing, twice 🤦🏽♂️.
Helpful (0)
Replies (2)0
Replies (2)
Mobicred's replyOfficial
04 Apr 2024, 11:53Hi Mandilakhe,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply04 Apr 2024, 11:53
Official
Hi Mandilakhe,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
MN
Mandilakhe N's updateReviewer Update
10 Apr 2024, 13:08Hi Mobicred
6 days have passed, still waiting for your agent to contact me as per your response. How soon is soon?
If you really want to help your clients please help and stop with trying to save face.
6 days have passed, still waiting for your agent to contact me as per your response. How soon is soon?
If you really want to help your clients please help and stop with trying to save face.
MN
Mandilakhe N's update10 Apr 2024, 13:08
Reviewer Update
Hi Mobicred
6 days have passed, still waiting for your agent to contact me as per your response. How soon is soon?
If you really want to help your clients please help and stop with trying to save face.
6 days have passed, still waiting for your agent to contact me as per your response. How soon is soon?
If you really want to help your clients please help and stop with trying to save face.