NS
Nghwazi S

1 reviews | Active since Sept 2018

03 Mar 2025, 21:30

Unresolved blocked account

I have never had a smooth purchase with them using my Virtual game card. The other time it took a whole week to get them to sort my account out as it wasn’t allowing me to purchase my bicycle until it got out of sale. Now I’m trying to buy something else and it says my account is blocked but it’s not allowing me to reset. I have been in contact but no help.

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Replies (1)
Mobicred
Mobicred's reply04 Mar 2025, 11:23
Official
Good day, 
Mobicred strives to provide timely and helpful responses to all our valued customers.

Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
 
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.

Kind regards, 

Mobicred