Helpful (0)
Replies (16)0
Replies (16)
Mobicred's replyOfficial
30 Jan 2023, 16:11Hi Frans
Thank you for your review
We would like to assist you and have arranged with an agent to give you a call ASAP. Please advise if there is anything else we can assist you with.
Regards
Mobicred
Thank you for your review
We would like to assist you and have arranged with an agent to give you a call ASAP. Please advise if there is anything else we can assist you with.
Regards
Mobicred
Mobicred's reply30 Jan 2023, 16:11
Official
Hi Frans
Thank you for your review
We would like to assist you and have arranged with an agent to give you a call ASAP. Please advise if there is anything else we can assist you with.
Regards
Mobicred
Thank you for your review
We would like to assist you and have arranged with an agent to give you a call ASAP. Please advise if there is anything else we can assist you with.
Regards
Mobicred
FR
Frans R's updateReviewer Update
31 Jan 2023, 08:21Trying to buy verification incomplete
FR
Frans R's update31 Jan 2023, 08:21
Reviewer Update
Trying to buy verification incomplete
FR
Frans R's updateReviewer Update
31 Jan 2023, 10:29Nope still cant register i have an account they told me its going to be deleted and i must register again but i'm still struggling to register since this morning wont it be easier just to reactivate my current account
FR
Frans R's update31 Jan 2023, 10:29
Reviewer Update
Nope still cant register i have an account they told me its going to be deleted and i must register again but i'm still struggling to register since this morning wont it be easier just to reactivate my current account
FR
Frans R's updateReviewer Update
31 Jan 2023, 10:38Account not unlocked
FR
Frans R's update31 Jan 2023, 10:38
Reviewer Update
Account not unlocked
Mobicred's replyOfficial
02 Feb 2023, 10:43Hi Frans Roodt
Thank you for your enquiry and for taking our call. We have escalated your application enquiry with the relevant department as advised and will be in contact with you to advise on further process.
Regards
Mobicred
Thank you for your enquiry and for taking our call. We have escalated your application enquiry with the relevant department as advised and will be in contact with you to advise on further process.
Regards
Mobicred
Mobicred's reply02 Feb 2023, 10:43
Official
Hi Frans Roodt
Thank you for your enquiry and for taking our call. We have escalated your application enquiry with the relevant department as advised and will be in contact with you to advise on further process.
Regards
Mobicred
Thank you for your enquiry and for taking our call. We have escalated your application enquiry with the relevant department as advised and will be in contact with you to advise on further process.
Regards
Mobicred
FR
Frans R's updateReviewer Update
03 Feb 2023, 11:19Unfortunately my problem is not resolved your system is still picking up my ID number and phone number as already registered Please log into your existing mobicred account. For queries contact 08600 MCRED (62733).
FR
Frans R's update03 Feb 2023, 11:19
Reviewer Update
Unfortunately my problem is not resolved your system is still picking up my ID number and phone number as already registered Please log into your existing mobicred account. For queries contact 08600 MCRED (62733).
Mobicred's replyOfficial
07 Feb 2023, 11:41Hello Frans Roodt
Your account has been unlocked and we see your application is in process. Please advise if there is anything else we may assist you with.
Regards
Mobicred
Your account has been unlocked and we see your application is in process. Please advise if there is anything else we may assist you with.
Regards
Mobicred
Mobicred's reply07 Feb 2023, 11:41
Official
Hello Frans Roodt
Your account has been unlocked and we see your application is in process. Please advise if there is anything else we may assist you with.
Regards
Mobicred
Your account has been unlocked and we see your application is in process. Please advise if there is anything else we may assist you with.
Regards
Mobicred
FR
Frans R's updateReviewer Update
07 Feb 2023, 11:46Good day i would like to ask what the status of my account is
FR
Frans R's update07 Feb 2023, 11:46
Reviewer Update
Good day i would like to ask what the status of my account is
Mobicred's replyOfficial
07 Feb 2023, 12:58Your account status is at Debicheck mandate request, Please accept the mandate to complete your application.
Mobicred's reply07 Feb 2023, 12:58
Official
Your account status is at Debicheck mandate request, Please accept the mandate to complete your application.
FR
Frans R's updateReviewer Update
07 Feb 2023, 15:05Capitec's reply
Hi Frans
Did you sign up for a contract with MobiCheck? If so, since the debit order, is initiated from their side, you are required to contact them to send the DebiCheck instruction. It cannot be initiated from our side.
Kind regards
But please note i'll only be able to receive sms's tommorrow from 8 am
Hi Frans
Did you sign up for a contract with MobiCheck? If so, since the debit order, is initiated from their side, you are required to contact them to send the DebiCheck instruction. It cannot be initiated from our side.
Kind regards
But please note i'll only be able to receive sms's tommorrow from 8 am
FR
Frans R's update07 Feb 2023, 15:05
Reviewer Update
Capitec's reply
Hi Frans
Did you sign up for a contract with MobiCheck? If so, since the debit order, is initiated from their side, you are required to contact them to send the DebiCheck instruction. It cannot be initiated from our side.
Kind regards
But please note i'll only be able to receive sms's tommorrow from 8 am
Hi Frans
Did you sign up for a contract with MobiCheck? If so, since the debit order, is initiated from their side, you are required to contact them to send the DebiCheck instruction. It cannot be initiated from our side.
Kind regards
But please note i'll only be able to receive sms's tommorrow from 8 am
FR
Frans R's updateReviewer Update
08 Feb 2023, 08:06??????
FR
Frans R's update08 Feb 2023, 08:06
Reviewer Update
??????
Mobicred's replyOfficial
08 Feb 2023, 09:31Thank you for taking our call Mr Roodt. Your request has been escalated and we will stay in touch with you until your application is complete.
Mobicred's reply08 Feb 2023, 09:31
Official
Thank you for taking our call Mr Roodt. Your request has been escalated and we will stay in touch with you until your application is complete.
FR
Frans R's updateReviewer Update
08 Feb 2023, 12:04After 4pm today i won't be able to read/receive messages
FR
Frans R's update08 Feb 2023, 12:04
Reviewer Update
After 4pm today i won't be able to read/receive messages
FR
Frans R's updateReviewer Update
08 Feb 2023, 19:40Before i accept the debicheck of R 1800 can you tell me if this is whats going to be deducted from my account each month ? If so i didn't buy something yet and if i make a purchase online will i have to pay R 1880 plus my product installment ? I'm not paying R 1880 each month i put the debicheck on hold because i need answers to this first
FR
Frans R's update08 Feb 2023, 19:40
Reviewer Update
Before i accept the debicheck of R 1800 can you tell me if this is whats going to be deducted from my account each month ? If so i didn't buy something yet and if i make a purchase online will i have to pay R 1880 plus my product installment ? I'm not paying R 1880 each month i put the debicheck on hold because i need answers to this first
FR
Frans R's updateReviewer Update
09 Feb 2023, 08:39Tried to deduct R 1800 wont go through i bought nothing
FR
Frans R's update09 Feb 2023, 08:39
Reviewer Update
Tried to deduct R 1800 wont go through i bought nothing
FR
Frans R's updateReviewer Update
09 Feb 2023, 08:46I am not authorizing any deduction from my account for an amount of R 1880 pm any attempt will be reported as ***** as i did not approve i thought i only pay as i use not deduct a huge amount every month
FR
Frans R's update09 Feb 2023, 08:46
Reviewer Update
I am not authorizing any deduction from my account for an amount of R 1880 pm any attempt will be reported as ***** as i did not approve i thought i only pay as i use not deduct a huge amount every month