MS
Muzi S
1 reviews | Active since Nov 2019
14 Feb 2026, 07:31
They refuse to decrease credit limit!!!!!!!!!!!!
I have a Mobicred account and due to my unforeseen situation with having an issue with misusing credit, I was proactive and reached out to Mobicred call centre and requested the agent to please decrease my Mobicred limit to R15 000 while I work on this spending problem. The agent told me no, she can’t do that I must see myself out even though I explained that this is an issue that impacts me financially, emotionally and mentally! There is no need for the high limit they have given me.
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Mobicred's replyOfficial
16 Feb 2026, 07:42Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Best regards,
Mobicred's reply16 Feb 2026, 07:42
Official
Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Best regards,