MA
Matthew A
1 reviews | Active since Sept 2024
13 Sept 2024, 14:11
The experience over WhatsApp is good once you get through but I waited for nearly an hour to be contacted
The experience over WhatsApp is good once you get through but I waited for nearly an hour to be contacted. The e-mail support service is completely and totally ***********. I sent the first e-mail on the 7th of September with multiple follow ups and never got a reply
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Mobicred's replyOfficial
16 Sept 2024, 16:04Good day Matthew,
Thank you for taking the time to share your feedback. We apologize again for the delay and appreciate your patience. We're glad our WhatsApp agent was able to assist and resolve your query. Your input is invaluable in helping us enhance our services.
Kind regards,
Mobicred
Thank you for taking the time to share your feedback. We apologize again for the delay and appreciate your patience. We're glad our WhatsApp agent was able to assist and resolve your query. Your input is invaluable in helping us enhance our services.
Kind regards,
Mobicred
Mobicred's reply16 Sept 2024, 16:04
Official
Good day Matthew,
Thank you for taking the time to share your feedback. We apologize again for the delay and appreciate your patience. We're glad our WhatsApp agent was able to assist and resolve your query. Your input is invaluable in helping us enhance our services.
Kind regards,
Mobicred
Thank you for taking the time to share your feedback. We apologize again for the delay and appreciate your patience. We're glad our WhatsApp agent was able to assist and resolve your query. Your input is invaluable in helping us enhance our services.
Kind regards,
Mobicred