MB
Marzia B
1 reviews | Active since Dec 2015
09 Jan 2024, 12:55
Terrible service
I made a purchase with Superbalist on 6 Nov 2023 and used my MOBICRED account , however the merchant cancelled my order and I never received my goods . It is now more than 2 months and I still have no refund and the MOBICRED agent tells me its not their problem!!!!! Excuse me but MOBICRED is the credit provider and if they cant assist me who can?????????? Total Incompetancy
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Replies (1)
Mobicred's replyOfficial
09 Jan 2024, 13:06 Hi Marzia,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, we apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, we apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply09 Jan 2024, 13:06
Official
Hi Marzia,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, we apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, we apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred