vV
vanessafrsr V

1 reviews | Active since May 2016

02 Aug 2022, 13:19

Terrible aftercare service.

Opened the account more than 6 years ago, when my salary was much less than what it is now. Was advised that they don't do credit limit increases even though your credit score and salary improved, Also cannot close an account because once it is closed you can never have an account with them. So Stuck with the credit limit I got when I was 21 and earning 3k pm

0
Replies (1)
Mobicred
Mobicred's reply03 Aug 2022, 09:36
Official
Hi Vanessa 

Thank you for your review

The information provided by the agent is absolutely correct. At this time we do not increase credit facility, as soon as our rule will change our customers will be advised. If you have any other concerns please give us a call and we will assist and advise you.

Regards
Mobicred