DC
Dina C

1 reviews | Active since Feb 2020

21 Jan 2025, 18:14

Stay away from this people they will debit you and take away your account control.

Mobicred locked my account and it's almost a full year now, I mean they don't have a reason to, they just woke up and locked it, somehow their still sending me spam emails telling me what I could buy with my current balance I guess someone didn't tell them they locked my account. Tried calling them can't get through, but luckily I was able to chat with them via WhatsApp, woohoo they said they will reset my password in 2 business days but guess what, it's almost 2 business weeks now.

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Replies (1)
Mobicred
Mobicred's reply22 Jan 2025, 09:31
Official
Good day, Dina Chiyonda

Mobicred strives to provide timely and helpful responses to all our valued customers.

Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
 
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.

Kind regards, 

Mobicred