KB
Kavesh B

1 reviews | Active since Mar 2009

05 Mar 2025, 18:22

S**t service

Hi

I've been in the one a calls for well over an but cuts me saying that there are no person that can assist they closing time 5pm but calls at 5.

Initially Ip called the normal number they gave the one number to all got Takealot clients and no one ever answers snd call cuts no 1 and no never to spesk to awesome. .

This issue had been for error

And the agents don't what's a team m of a manager..

0
Replies (2)
Mobicred
Mobicred's reply07 Mar 2025, 09:01
Official
Good day, 
Mobicred strives to provide timely and helpful responses to all our valued customers.

Please be assured that your query is important to us, and we have taken steps to ensure that one of our Team leaders will contact you soon to address your concerns and provide you with the feedback you need.
 
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.

Kind regards, 

Mobicred 
KB
Kavesh B's update10 Mar 2025, 17:43
Reviewer Update

After calling Mobicred, we got some to somewhere but the team leader left before 5 as I was in hold for a good free minutes before she had left the shocker after speaking to normal agent 10 minutes but the team leader had left for the day, the twist is that all leaders leave whenever when they feel unlike the agents who leave when their shift is over.

Is this how Mobicreit treat their staff, management can do as they and leave whenever and the call center staff have to finish their shift.

I would love work to at Mobicreit.