AL
Aviwe L

1 reviews | Active since Mar 2021

05 Dec 2025, 13:16

Settlement letter

I have closed my account last year September, and I have been asking for a letter since then. Still nothing. I’m told it’s being escalated to some department. This is absolutely pathetic from this company. Their customer service is not helpful.

0
Replies (1)
Mobicred
Mobicred's reply08 Dec 2025, 09:15
Official
 Good day, 
Mobicred strives to provide timely and helpful responses to all our valued customers.

Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
 
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.

Kind regards, 

Mobicred