1 reviews | Active since Feb 2024
*********** service!
I had trusted Mobicred with my money but they have let me down so many times. First I enquired about their credit not appearing on my credit profile as they have registered with NCR since 2018 and they have not responded on that, even went as far as contacting my 2 companies managing my Credit reports and seemingly they never shared or linked anything with them… I then started to question their transparency and before I could even think about what else could be happening with their services on the 17th of January 2024 I spoke with Imran on WhatsApp regarding my account settlement and my balance and told me he’s having a look at my account and he had escalated for a settlement to be sent to me within 24 to 48 hours - to this date I have not received anything, next thing I noticed I have been locked out of my account and cannot login anymore with a “User status is locked” error but they continue to take my money.
They had potential but can’t trust them anymore and want to part ways with their *********** service.
Hi Seby,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Hi Seby,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
