MS
Maxine S
1 reviews | Active since Mar 2024
28 Mar 2024, 14:39
Rude consultant, with only "copy & paste" answers, and absolutely no help at all...
Simply wanted to change the debit order account, from a Nedbank account, to an Absa account... Granted, it's not the same account holder, but seeing as the "Nedbank" account does NOT have any income at the moment, Mobicred still refuses to accept any additional payment plan from a different account holder even after trying to acquire the necessary documentation or guidance.
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Replies (1)
Mobicred's replyOfficial
02 Apr 2024, 08:52Hi Maxine,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply02 Apr 2024, 08:52
Official
Hi Maxine,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred