MC
Micheala C
1 reviews | Active since Jan 2026
03 Feb 2026, 08:59
Request for Banking Details and Ongoing Unresolved Query
Dear Mobicred Support Team,
I am writing to request your banking details, as I am currently experiencing issues with my banking mandate and I would still like to make payment.
Additionally, I need to raise a concern that my query keeps being marked as “resolved,” even though I have not received any resolution or assistance with this matter. The issue is still outstanding and requires proper attention.
Please provide me with your banking details as soon as possible so I can proceed with payment, and kindly ensure that this query remains open until it has been fully resolved.
I look forward to your urgent response.
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Mobicred's replyOfficial
04 Feb 2026, 09:24Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply04 Feb 2026, 09:24
Official
Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred