Rejected - Even When I can afford it

Item: Mobicred
Rating: 1
Author: Sharlette H

I received pathetic service form a lady named Zanele or something to that effect. She was rude and interrupted me every time I tried to get a point across... Which was, that I only started a permanent job on the 1st of Oct, hence I could not provide a 3 month bank statement or pay slips. My application was rejected because of that... When I can completely afford it with my new salary. Ridiculous!!!!!!! Get your act together!

Helpful (0)

Replies (3)

Mobicred's replyOfficial

02 Nov 2022, 12:27

Hi Sharlette Havok

Thank you for your review
Please be advised that your query has been resolved based on the telephonic communication.

Regards
Mobicred

Mobicred's reply02 Nov 2022, 12:27

Official

Hi Sharlette Havok

Thank you for your review
Please be advised that your query has been resolved based on the telephonic communication.

Regards
Mobicred

Sharlette H's updateReviewer Update

02 Nov 2022, 12:32

Not really, it will be resolved when I am approved.

Sharlette H's update02 Nov 2022, 12:32

Reviewer Update

Not really, it will be resolved when I am approved.

Mobicred's replyOfficial

02 Nov 2022, 12:41

Hi Sharlette

Thank you so much for taking our call. As advised by the agent. Please follow the necessary steps to proceed with the application once it has been reset.

Kind regards,
Mobicred

Mobicred's reply02 Nov 2022, 12:41

Official

Hi Sharlette

Thank you so much for taking our call. As advised by the agent. Please follow the necessary steps to proceed with the application once it has been reset.

Kind regards,
Mobicred