CW
Chevron W
1 reviews | Active since Dec 2019
13 Jul 2023, 08:27
Poor service costing clients money
I am so disappointed with this service provider the fact that they block clients accounts without notification. I booked my vehicle in with the idea i will use my account to make payment which is the reason I have mobicred, to find my account is blocked due to their technical errors, so unprofessional. Now i need to leave my car with the dealership until such time they sort out their technical issues and also pay people to transport me home from work and back again. Such an inconvenience and cost of money . Very disappointed.
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Replies (1)
Mobicred's replyOfficial
13 Jul 2023, 11:01Hi Chevron W,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply13 Jul 2023, 11:01
Official
Hi Chevron W,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred