CS
Co S

1 reviews | Active since May 2011

11 Aug 2022, 09:38

Poor service / communication

My Mobicred application was declined without any provided reason. Any further attempts to make contact with Mobicred were ignored.

In the end, I got a loan from another lender at a much better rate. This is a good example of how a business loses a customer and referrals due to poor service.

0
Replies (2)
Mobicred
Mobicred's reply11 Aug 2022, 12:23
Official
Hi Co  St 

Thank you for your review and for taking our call, we see that your application has been requested for a reset.  We will contact you with feedback.

Regards
Mobicred


CS
Co S's update19 Aug 2022, 16:12
Reviewer Update
Thank you for rectifying the situation.