JN
Juliet N

1 reviews | Active since Apr 2017

09 Apr 2025, 10:39

Poor service after signing up, extremely unprofessional to cut the line.

I had so many issues signing up along with empty promises, then finally got great assistance and the account created. Since the creation of the account and making my first purchase, I have made two requests to be called along with calling in and having the line cut in my eat. The service is unacceptable and very unpleasant since making my first purchase through Mobicred. I am yet to receive the assistance I have requested.

0
Replies (1)
Mobicred
Mobicred's reply09 Apr 2025, 10:42
Official
Good day, Juliet Naude

Mobicred strives to provide timely and helpful responses to all our valued customers.

Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
 
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.

Kind regards, 

Mobicred