POOR SERVICE

I am very disgusted with Mobicred's service. I have been always a loyal customer who settled my accounts early. Upon purchasing online yesterday I was given an error . I called the office and was informed that my account is inacttive because it was not used in the last 6 months. How can Mobicred close my account without my permission. It would have understood if I was a bad payer. I am very dissapointed in the way they conduct their service. I would not recommed any one to make use of their service anymore.