CL
Chrisna L
1 reviews | Active since Sept 2022
03 Sept 2023, 07:59
Poor service
This is the worst service I had ever received I apply and was approved but now for more than a month almost 2 months I still cannot use my app I dont understand what the problem is. They send me messages and say I must do the facial recognition but my app is blocked. It feels Mobicred have many clients and dont worry about getting new ones. I really thought it will be sorted now but still waiting
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Mobicred's replyOfficial
04 Sept 2023, 12:50Hi Chrisna V,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply04 Sept 2023, 12:50
Official
Hi Chrisna V,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred