Poor Overall Sevice

Item: Mobicred
Rating: 1
Author: Naso B

I can't contact them on whatsapp or email, I have not got through on a call. They don't explain and give details on how to pay off your credit in addition to the debit order. It's quite ******** how difficult it is to find a way to make the payment. I'll be settling my account and closing it soon.

Helpful (0)

Replies (3)

Mobicred's replyOfficial

10 Oct 2022, 13:10

Hi Naso

Thank you for your review and for taking our call. As advised we have forward requested details to you via email.

Please let us know if there is anything further we can assist you with.

Regards
Mobicred

Best regards,

Mobicred's reply10 Oct 2022, 13:10

Official

Best regards,

Naso B's updateReviewer Update

10 Oct 2022, 13:21

Hi

Thanks for the assistance.

Please make the process for making additional payments easier to see on your website or include it in the agreement.

I will update my review once that's apparent.

Kind regards
Naso

Naso B's update10 Oct 2022, 13:21

Reviewer Update

Mobicred's replyOfficial

10 Oct 2022, 13:27

Thank you for your response.

We will have your request escalated to the relevant.

Thank you and Regards

Best regards,

Mobicred's reply10 Oct 2022, 13:27

Official

Thank you for your response.

We will have your request escalated to the relevant.

Thank you and Regards

Best regards,