JK
Junior K
1 reviews | Active since Jul 2020
02 Jun 2022, 10:58
Poor customer support service
Customer support is very poor. I've been trying to get hold of them for days without success both email and calls. All of this says unreliable and too much admin which is not necessary especially when there are substitutes readily available.
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Replies (1)
Mobicred's replyOfficial
02 Jun 2022, 18:57Hi Junior K
Thank you for your review.
Firstly we as do apologise for the delay response and not getting any joy via telephone and email communication channels. We have been experienced high volumes on all our communication channels. Please note we have responded on your email and trust we have sent all information needed. Please advise if you need any further assistance.
Regards
Mobicred
Thank you for your review.
Firstly we as do apologise for the delay response and not getting any joy via telephone and email communication channels. We have been experienced high volumes on all our communication channels. Please note we have responded on your email and trust we have sent all information needed. Please advise if you need any further assistance.
Regards
Mobicred
Mobicred's reply02 Jun 2022, 18:57
Official
Hi Junior K
Thank you for your review.
Firstly we as do apologise for the delay response and not getting any joy via telephone and email communication channels. We have been experienced high volumes on all our communication channels. Please note we have responded on your email and trust we have sent all information needed. Please advise if you need any further assistance.
Regards
Mobicred
Thank you for your review.
Firstly we as do apologise for the delay response and not getting any joy via telephone and email communication channels. We have been experienced high volumes on all our communication channels. Please note we have responded on your email and trust we have sent all information needed. Please advise if you need any further assistance.
Regards
Mobicred