AM
Antoinette M
1 reviews | Active since Nov 2020
29 Jun 2022, 15:20
Poor communication service
Poor Services I have been trying to call the call centre number *** and the number rings for more than 10 minutes without a consultant to respond to your call . And then i tried the WhatsApp option and still no response. How can communicate with my service provider without waiting for days before they could call me . Can i get feedback
Helpful (0)
Replies (2)0
Replies (2)AM
Antoinette M's updateReviewer Update
29 Jun 2022, 15:27I tried contacting you again on whatspp dololo reponse.
I just need someone to call me and to confirm if account is up to date .
Screenshot_***.jpg 536.81 KB
I just need someone to call me and to confirm if account is up to date .
Screenshot_***.jpg 536.81 KB
AM
Antoinette M's update29 Jun 2022, 15:27
Reviewer Update
I tried contacting you again on whatspp dololo reponse.
I just need someone to call me and to confirm if account is up to date .
Screenshot_***.jpg 536.81 KB
I just need someone to call me and to confirm if account is up to date .
Screenshot_***.jpg 536.81 KB
Mobicred's replyOfficial
30 Jun 2022, 08:16Hi Antoinette
Thank you for your review
We do apologise for the inconvenience, we are experiencing high volumes on all our communication channels but we will have an agent contact and assist you ASAP
Regards
Mobicred
Thank you for your review
We do apologise for the inconvenience, we are experiencing high volumes on all our communication channels but we will have an agent contact and assist you ASAP
Regards
Mobicred
Mobicred's reply30 Jun 2022, 08:16
Official
Hi Antoinette
Thank you for your review
We do apologise for the inconvenience, we are experiencing high volumes on all our communication channels but we will have an agent contact and assist you ASAP
Regards
Mobicred
Thank you for your review
We do apologise for the inconvenience, we are experiencing high volumes on all our communication channels but we will have an agent contact and assist you ASAP
Regards
Mobicred