1 reviews | Active since Jul 2020
PLEASE CLOSE MY ACCOUNT!!!
Pathetic service and *********** customer care! i settled this account in April 2025 after being handed over for non payment (while Mobicred was still deducting their monthly premiums from my bank account) after numerous calls and email i finally got a paid up letter in June 2025, two months later... Now the account has been updated on my credit record as open and it shows a balance of R69, this account is supposed to be closed! i sent an email on the 08 July 2025 and a follow up again on the 15 July 2025 to close this account, every time i call the Mobicred customer services line, i get passed from department to department and every department says they dont deal with this but they will log a call/ticket for me, to date nothing has been fixed, i just got off a call now and my account is still open with no sight of Mobicred closing it. Advice to anyone is do not get involved with Mobicred, the service is absolutely pathetic!
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred