Paying for 8 months without getting statements

There was ***** activity on my mobicred account in August 2024, the minute I noticed that something was wrong I called mobicred and reported using my other number as the person who was de*****ing me blocked my number that use for mobicred made sim swap, I don't know how. Mobicred ***** dept called me told me to get a letter from my network provider that shows that there was a sim swap. I did that and emailed the letter to them, they told me my account will be blocked for investigation and I won't be receiving statements bit I must continue paying my account. 8 months later I'm still paying, I don't even knif I'm done paying or not cause I'm not getting any statements, I'm the one who always contact them to ask what's going on they keep lying to me telling during the month someone will me to set up my account again which never happens. Now I'm starting to suspect they trying to make me pay for the *****