VZ
Vuyolwethu Z
1 reviews | Active since Nov 2019
08 Jul 2025, 05:17
Pay back my money
Can someone speak to this people to send my paid up letter and refund my money it's two months being sent messages matter is escalated and if any refund due the will advise. Two months now.
Helpful (0)
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Replies (2)
Mobicred's replyOfficial
08 Jul 2025, 08:26Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to escalate this matter to the relevant department.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to escalate this matter to the relevant department.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply08 Jul 2025, 08:26
Official
Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to escalate this matter to the relevant department.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to escalate this matter to the relevant department.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
VZ
Vuyolwethu Z's updateReviewer Update
09 Jul 2025, 00:4908/07/2025
I received a call from a rude lady telling me I atill owe and tellingaabout ITC, ITC who told me the account is paid on their and handed back to MobiCred, all of this is taking place after sending emails for weeks back and forth with Khulisa Mandini and I told her to send me my statement showing the R550 allocated, she said okay and slammed the phone on my ear. I'm still awaiting the statement and now Khulisa Mandini is ignoring my emails as she also escalated the matter in June. And what is strange the R104 was owed before the R550 was allocated, now it's allocated they are refusing my paid up letter and a R466 surplus difference from their amount.
I received a call from a rude lady telling me I atill owe and tellingaabout ITC, ITC who told me the account is paid on their and handed back to MobiCred, all of this is taking place after sending emails for weeks back and forth with Khulisa Mandini and I told her to send me my statement showing the R550 allocated, she said okay and slammed the phone on my ear. I'm still awaiting the statement and now Khulisa Mandini is ignoring my emails as she also escalated the matter in June. And what is strange the R104 was owed before the R550 was allocated, now it's allocated they are refusing my paid up letter and a R466 surplus difference from their amount.
VZ
Vuyolwethu Z's update09 Jul 2025, 00:49
Reviewer Update
08/07/2025
I received a call from a rude lady telling me I atill owe and tellingaabout ITC, ITC who told me the account is paid on their and handed back to MobiCred, all of this is taking place after sending emails for weeks back and forth with Khulisa Mandini and I told her to send me my statement showing the R550 allocated, she said okay and slammed the phone on my ear. I'm still awaiting the statement and now Khulisa Mandini is ignoring my emails as she also escalated the matter in June. And what is strange the R104 was owed before the R550 was allocated, now it's allocated they are refusing my paid up letter and a R466 surplus difference from their amount.
I received a call from a rude lady telling me I atill owe and tellingaabout ITC, ITC who told me the account is paid on their and handed back to MobiCred, all of this is taking place after sending emails for weeks back and forth with Khulisa Mandini and I told her to send me my statement showing the R550 allocated, she said okay and slammed the phone on my ear. I'm still awaiting the statement and now Khulisa Mandini is ignoring my emails as she also escalated the matter in June. And what is strange the R104 was owed before the R550 was allocated, now it's allocated they are refusing my paid up letter and a R466 surplus difference from their amount.