JvdM
Jarika van der Merwe
1 reviews | Active since Aug 2020
19 Nov 2021, 13:28
PATHETIC SERVICE!!!!!!
Pathetic customer service. I've been trying to open an account, and asked for assistance a MONTH ago!! Nobody gets back to you, and the exact same response is sent every time with a different eta the whole time. Absolutely ridiculous!!
Helpful (0)
Replies (2)0
Replies (2)
Mobicred's replyOfficial
19 Nov 2021, 15:26Hi Jarika
Thank you for your review.
We apologies for this delay and for the service received. We have escalated this to our accounts and this application will be reset in no time, once this has been completed, we will send you an SMS to advise on the steps to follow.
Regards,
mobicred
Thank you for your review.
We apologies for this delay and for the service received. We have escalated this to our accounts and this application will be reset in no time, once this has been completed, we will send you an SMS to advise on the steps to follow.
Regards,
mobicred
Mobicred's reply19 Nov 2021, 15:26
Official
Hi Jarika
Thank you for your review.
We apologies for this delay and for the service received. We have escalated this to our accounts and this application will be reset in no time, once this has been completed, we will send you an SMS to advise on the steps to follow.
Regards,
mobicred
Thank you for your review.
We apologies for this delay and for the service received. We have escalated this to our accounts and this application will be reset in no time, once this has been completed, we will send you an SMS to advise on the steps to follow.
Regards,
mobicred
JvdM
Jarika van der Merwe's updateReviewer Update
19 Nov 2021, 16:02This is exactly the response I’ve been receiving for this past month “it’s been escalated to accounts and the reset will be done in a few days” - really disappointing.
JvdM
Jarika van der Merwe's update19 Nov 2021, 16:02
Reviewer Update
This is exactly the response I’ve been receiving for this past month “it’s been escalated to accounts and the reset will be done in a few days” - really disappointing.