RP
RENE P

1 reviews | Active since Apr 2012

07 Apr 2021, 11:49

PATHETIC SERVICE

Good Day

It is out of Frustration that I will have to resort to Hello Peter.

I have made a payment on the 1st of April 2021, Received confirmation from Mobicred stating: THANK YOU FOR YOUR PAYMENT.

Up to date My account has not been updated 7 days later, its excuse after excuse when you call or chat to them. Only answer that I get is: We have sent an email to our accounts department, seems like they dont exist and dont care about their customers.

This is the most awful service that I have ever received from them. When you follow up you get a message: Thank you for contacting MOBICRED AGAIN??? It will be again and again as they dont come back to you.

I NEED MY ACCOUNT SORTED.

PHONE ME

Regards

Rene Du Plessis

0
Replies (1)
Mobicred
Mobicred's reply07 Apr 2021, 12:47
Official
Hi Rene

Thank you for your review.

We will contact you soon.

Regards,

Mobicred