GM
Gcobisa M
1 reviews | Active since May 2021
01 Oct 2024, 12:17
Pathetic Customer Service
I have called I have sent WhatsApp messages, for my details to change I requested for my email address and mobile number to be changed but till date nothing has been done. I don't know what the delay in this simple request is.
I can't log in to my account as my account is blocked, I am paying for something I cannot even use. This is pathetic customer service
I need this query to be resolved as in yesterday.
Helpful (0)
Replies (2)0
Replies (2)
Mobicred's replyOfficial
03 Oct 2024, 09:48Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply03 Oct 2024, 09:48
Official
Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
GM
Gcobisa M's updateReviewer Update
08 Oct 2024, 08:39Today is the 8th of October, I still have not received any call as previously advised.
Please treat this with urgency
Please treat this with urgency
GM
Gcobisa M's update08 Oct 2024, 08:39
Reviewer Update
Today is the 8th of October, I still have not received any call as previously advised.
Please treat this with urgency
Please treat this with urgency