MP
Melani P
1 reviews | Active since Aug 2017
29 Jun 2023, 15:02
Pathetic Credit Provider
i have never had such a poor experience with anything in my life. got approved for an X amount, and im trying to buy appliances which i dont have and need to get for the new apartment im moving to in 2 days, only to be declined for less than I got credit for. They are very fast to do a debit order on your account but assisting customers is apparently last on their priority list. cant get through via telephone, their whatsapp line has a no response system by the looks of it. i have been struggling the whole day and i am cancelling. i dont advise anyone to even think of using them.
Helpful (0)
Replies (2)0
Replies (2)
Mobicred's replyOfficial
29 Jun 2023, 15:12Hi Melani P,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply29 Jun 2023, 15:12
Official
Hi Melani P,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
MP
Melani P's updateReviewer Update
29 Jun 2023, 15:14no need thank you, a cancellation can be done in this case.
MP
Melani P's update29 Jun 2023, 15:14
Reviewer Update
no need thank you, a cancellation can be done in this case.