Pathetic!

My debit order went off on 25/09/2021. I requested a settlement quote and noticed that my debit order had not been allocated to my account and the settlement did not include this debit order. I have been checking and calling everyday. yesterday, some very useless agent, Xolie didn't even bother to engage me on whatsapp, she just ended the chat. It is 08-10-2021 and my debit order has still NOT been allocated to my account! what a useless company with stupid systems and extremely *********** and RUDE service agents. now I will be charged the interest when settling the account when the delay is not my fault!!

@ Mobicred, I want my debit order allocated so I can close this stupid account!!!