KB
Kavesh B

1 reviews | Active since Mar 2009

19 Feb 2025, 03:43

Password issues

I app**** for a Mobicreit Takealot just over a month ago it was approved, since that day I have being tyring to use it since day one, with no luck, the staff give the same instruction setup my account and it doesn't over the staff are like robots

My accounts keep in getting locked and I'be asked them to set a password for me so so can see where I'm going wrong as my account keeps on getting locked ever 25 characters it characters and so on

When I can they give me the same BS as the rest of the staff, I don't know what to do now.

0
Replies (7)
Mobicred
Mobicred's reply19 Feb 2025, 12:33
Official
Good day, 
Mobicred strives to provide timely and helpful responses to all our valued customers.

Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
 
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.

Kind regards, 

Mobicred 
KB
Kavesh B's update19 Feb 2025, 22:42
Reviewer Update
When will someone contact me? I never got a call or any thing from Mobicred eh, above they stayed that they query in. Important to users.
KB
Kavesh B's update21 Feb 2025, 13:21
Reviewer Update
Where is timely act to fix with, really beyond terrible service
Mobicred
Mobicred's reply21 Feb 2025, 13:54
Official
Good Day Kavesh Beharie

Thank you for reaching out to Mobicred. We have tried to contact you to assist and advise, please see communication sent via email. 

We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.

Kind regards, 

Mobicred 
KB
Kavesh B's update21 Feb 2025, 17:52
Reviewer Update
Hi

I see 3 missed calls that true caller blocked, but no messages at all. So will disable truecaller till matter is resolved.
KB
Kavesh B's update24 Feb 2025, 17:37
Reviewer Update
So you guys don't dive a s*it about your your co called customers.
KB
Kavesh B's update25 Feb 2025, 18:37
Reviewer Update
I've been trying for some time now to Login to the Takealot moho and every time try to log in it says user locked even when they say they activated the account.