KC
Kayden C
1 reviews | Active since Apr 2026
20 Apr 2026, 22:50
Paid Up Letter Failure - No Response
Very disappointing experience. I’ve settled my account and have requested my paid up letter. I was told telephonically that I should get it within 21 working days (after I have provided them with proof that everything is paid up). This was the 7th of March. It is now the 20th April and I’m still waiting for my paid up letter even after constantly following up via email with no response. I require urgent assistance but all I’m receiving is empty emails promises.
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Mobicred's replyOfficial
21 Apr 2026, 11:27Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply21 Apr 2026, 11:27
Official
Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred